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Herbert Prinsloo, Director of DCHI

Herbert Prinsloo

Director

A proudly South African leader whose lifelong career of service spans rail hospitality, tourism, and community-centred leadership.

Full biography

My name is Herbert Prinsloo, and I hail from Port Elizabeth in the Eastern Cape, South Africa.

My Story

Due to personal circumstances, I entered the workforce at the age of 15. My first employment was at a shoe factory, where I worked in the printing department for approximately one year. Thereafter, I joined the South African Railways and Harbours, working on passenger trains as a bedding attendant. My responsibilities included preparing beds for passengers at night and ensuring that the compartments remained clean throughout the journey.

This role was part of the overnight train service, often involving a three-night journey from Port Elizabeth to Cape Town and back. It was during this time that my love for interacting with people and working in the service industry truly developed.

Family Influence and Early Life

My father worked in the same railway trade after returning from service in the Second World War. Prior to that, he was employed by the municipality as a horse tamer, during a period when horse-drawn carts were still in use due to the absence of motorised vehicles. He was born in 1912 in Kruisfontein, Humansdorp.

My father was a strong mentor in my life, as were his brothers and my mother's brother. He grew up on a farm where vegetables were cultivated, and bartering was a common practice, as money was not a necessity at the time. These early influences instilled in me strong values of discipline, hard work, and respect for people.

Career Progression in Rail Services

In 1986–1987, overnight train services were suspended as long-distance bus and taxi services became more widespread, offering faster travel between major cities. During this transition, I worked in security services for Spoornet for approximately one year.

In 1989, I joined The Blue Train, internationally recognised as the most luxurious five-star train on wheels. Initially, I served as a Senior Bedding Attendant (Special Grade), a role that was later redesignated as Rooms Manager.

In 1997, with the launch of the new Blue Train sets, I was privileged to serve as the personal butler to President Nelson Mandela (Madiba) and Mrs Graça Machel during the inaugural journey. This was a proud and unforgettable moment in my career. At Madiba's insistence, a photograph was taken of us together. He was a truly charming man who commanded attention wherever he went.

Professional Growth and Leadership

Guests on The Blue Train often expressed interest in South Africa's history and culture. This inspired me to complete formal guiding courses, after which I qualified as a National Tourist Guide. This enabled me to share knowledge about our country's rich heritage, natural beauty, and the warmth of its people. I am proudly South African.

Under South Africa's democratic government and its commitment to equal opportunities, I was later appointed Train Manager of The Blue Train — a position that had previously been reserved exclusively for white employees. This appointment marked a significant milestone in my professional journey and in the transformation of the industry.

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